Privacy policy

At Camilia Supply, your privacy is our priority. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from our website, which is powered by Shopify Inc. By using our site, you agree to the terms of this policy.

When you use our website, we collect information in the following categories:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (via Shopify’s secure checkout)

  • Purchase history

  • Business resale certificate (for wholesale accounts)

Device Information

  • IP address

  • Web browser

  • Time zone

  • Cookies and browsing activity

This data is collected automatically via Shopify and other tools like Google Analytics.

How We Collect Information

We collect information through:

  • Order forms

  • Account creation

  • Newsletter sign-ups

  • Contact forms

  • Cookies and tracking tools

Shopify collects information on our behalf and provides us access via their admin dashboard and analytics tools.

How We Use Your Information

We use your information to:

  • Process transactions and fulfill orders

  • Provide customer support

  • Send updates and promotions (if you opt in)

  • Improve our website performance and personalization

  • Prevent fraud and comply with legal obligations

Sharing Your Information

We share your data only as needed to operate our business. This includes:

Third-Party Services

  • Shopify: Our store is hosted on Shopify. They provide the online e-commerce platform and process customer data under strict security controls. You can read their privacy policy here: Shopify Privacy Policy.

  • Payment gateways

  • Shipping providers

  • Email platforms

  • Analytics

We do not sell or rent personal information to third parties.

Cookies and Tracking

We use cookies to:

  • Maintain your shopping cart

  • Analyze site traffic

  • Remember your preferences

  • Serve relevant ads (via platforms like Meta and Google Ads)

You can manage cookies in your browser or use Shopify's cookie preferences banner.

Data Retention

We retain order information for our records unless and until you ask us to delete it. Some data may be retained to comply with tax or legal obligations.

Data Security

Shopify encrypts your data through PCI-DSS-compliant systems. We also implement:

  • HTTPS encryption

  • Secure payment gateways

  • Internal access controls

Please note that no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date. Your continued use of our site indicates acceptance of those changes.

Contact Us

If you have questions or want to access/update your data, contact us:

Email: info@camiliasupply.com
Mail: Camilia Supply, 1991 Savage Rd, Unit #120 Richmond B.C,V6V 3A5