Shipping Policy

Camilia Supply is a Wholesale Company.

COVID-19 SHIPPING UPDATE: Please note ALL SHIPPINGS including (PRE-ORDERS) may be delayed to the estimated written times below. Our team is working hard to get all packages sent out on time however shipping companies have been delaying orders. Thank you. 

We ship to US and Canada only.

A minimum Spend of $95 CAD before tax is required on our website.

Pre-order is currently not available until further notice. With previous orders please allow 5-8 weeks for shipping, (Due to COVID-19 shipping can be delayed)

Pre-Order Cancellation: You have 48 hours to cancel you pre-order for a full refund. After 48 hours we can't provide any refunds. 

Does your order have in stock items & Pre-order items? Extra shipping fee will be applied if you want to have the orders shipped separately. Please send us a email if you want the stocked items ship first and have the pre-ordered items shipped when they arrived at hello@camiliasupply.com.

For retail customers, please proceed to our Etsy Shop (link on footage) or buy from your local stores who carry our products. 

DAMAGE POLICY 

If the item is damaged in the shipping process, Camilia Supply will replace the product without any cost. 

DUTY FEE

For all US orders, Camilia Supply covers the cost of Duty Free.

Exception: Bulk Orders with discounts.

SHIPPING RATES: (Currently Ship to North America Only) ***All order methods can not be combined. Please place your order all together to avoid extra shipping cost.***

Canada & U.S.A Shipping Fee:
$100 -  $149.99 : $35 Flat Shipping Fee
$150 -  $349.99 : $45 Flat Shipping Fee
$350 - $499.99:  $55 Flat Shipping Fee
$500 - $999.99: $65 Flat Shipping Fee
$1000- $1999.99: $85 Flat Shipping Fee
$2000 & up: FREE SHIPPING for single orders only. (We do not combine orders) 
 
Order Processing Times:                           
Estimated Processing Time: 1-3 business days.
Estimated Delivery Times:
North America: 2-9 business days. (Covid-19 may cause delays with shipping companies, please note we have no control over this.)