Shipping Policy

Shipping Policy

We Do Ship Worldwide!

Important Information:

  • Please be aware that orders cannot be combined. To prevent additional shipping costs, kindly place all items in one order.

  • Orders typically process within 1-3 business days. However, anticipate delays during holiday seasons or sales events.

  • For special requests such as order redirection or express shipping, please reach out to for assistance.

  • Note that orders must be fully paid within 5 business days after the shipping bill is issued. Failure to complete payment within this timeframe will lead to automatic order cancellation.


Shipping Rate

  • The corresponding shipping rate will be displayed during the checkout process, based on the subtotal of your order in the shopping cart.

  • Tracking information will be furnished for all shipped orders, allowing you to monitor the progress of your delivery.

For any inquiries or concerns related to shipping, please don't hesitate to reach out to us at  

Canada & USA

Standard ground shipping: 3 - 9 business days est.

Please contact for requesting express service.

*Please visit our US website for more details about shipping to Hawaii & Alaska.

Subtotal amount: Shipping Fee (Please note these shipping rates do not apply on Collaborations/Partnerships, if needed - additional rates will be applied).

$0 - $292: $35

$300 - $400: $48

$400 - $500: $60

$500 - $600: $72

$600 - $800: $96

$800 - $1000: $120

$1000 - $1200: $144

$1200 - $1400: $168

$1400 - $1600: $192

$1600 - $1800: $216

$1800 - $2000: $240

$2000 - $2200: $264

$2200 - $2400: $288

$2400 - $2600: $312

$2600 - $2800: $336

$2800 - $3000: $360

Australia & New Zealand & United Kingdom

Air shipping: 3-6 business days est.

For Australian and UK domestic orders, our 12" Taper Candles will be shipped from the Melbourne and UK warehouses, respectively, to ensure a more economical shipping cost. The remaining items will be shipped from our Vancouver warehouse.

We are actively working to find solutions to reduce shipping costs. The shipping rate will be communicated via email after checkout, taking into account parcel dimensions and weight.

Kindly note that the shipping cost must be fully paid within 5 business days after the shipping bill is issued. Failure to complete payment within this timeframe will result in the automatic cancellation of the order. 

Duties and Taxes

Included when placing an international order within North America:

Canadian sales taxes do not apply to all international orders. This means that when you place an order from a location within North America but outside Canada, you will not be charged Canadian sales taxes.

Local Delivery Rates

Greater Vancouver Area delivery starting at CAD$15.00.

Abbotsford, Burnaby, Coquitlam, Delta, Langley, Maple Ridge, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, Surrey, Vancouver & West Vancouver

To facilitate the smooth delivery of your packages, kindly inform us of your preferred time to receive deliveries and provide your buzz code for residential deliveries or any special delivery instructions during the checkout process. Please be aware that additional charges may apply for repeated delivery attempts.